QUESTIONS & ANSWERS

1. Where does the ferry embark and disembark at Penang & Langkawi?
   * Penang - Swettenham Pier Cruise Terminal (SPCT), Georgetown, Penang.
   * Langkawi – Kuah Jetty, Langkawi.
2. How long does a tourist (Malaysian) need to stay in Langkawi before they are entitled to buy duty free goods?
   * For Malaysian they must stay at least 48 hours to entitle for buying any duty free items.
3. What type of ferry are you using?
   * We are using high speed ferry for our destination. It estimated to take 2 hours 45 minutes to Langkawi.
4. Are your passengers insured?
   * Yes, all passengers on board the ferry are insured.
5. What time must we be at the port?
   * You must check-in half an hour (30 minutes) before departure.
6. When are the peak seasons?
   * Usually peak seasons happened on weekends, school/public holidays and special events such as during LIMA.
7. What information that I need to prepare and why do need this information?
   * Make sure you have required information prepared such as name, IC / Mykad / MyKid / Birth Certificate /Passport number , date of birth and gender.

The above information is for insurance reasons.